NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE CONTACT: GE Recall Hotline: (800) 599-2929
December 14, 2000 CPSC CONTACT: (301) 504-0580
Release # 01-054

CPSC and GE Announce Free Repair Supplement of Rebate Program for Recalled Dishwashers: Recalled Units Still Being Used, Creating Risk of Fire

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), General Electric Appliances Co., of Louisville, Ky., is voluntarily offering a free repair option in the form of a rewiring for its recalled GE and Hotpoint dishwashers. With the free rewire option, a GE-authorized technician will rewire the slide switch at no cost to consumers. This supplements the original rebate program announced October 19, 1999. The dishwashers have a slide switch that can melt and ignite, presenting a fire hazard. CPSC is aware of approximately 90 incidents associated with these dishwashers. GE manufactured 3.1 million of these dishwashers between 1983 and 1989.

In the recall announced last year, GE provided consumers with a rebate toward the purchase of a new dishwasher. CPSC and GE are announcing the supplemental rewiring option to increase the effectiveness of the original program, which has to date been implemented in over 628,000 units. CPSC and GE are cooperating in an effort to reach people who may not have previously come forward.

Both the CPSC and GE strongly urge consumers who have not replaced their recalled units under the original rebate program to contact GE right away to schedule a free rewiring or participate in the original rebate program. Until the dishwasher has been rewired, consumers should keep the dishwasher door unlatched at all times to prevent the flow of electrical current that creates a risk of fire.

The slide switch allows consumers to choose between heated drying and "energy saver" functions. Over time, the slide switch can melt and ignite, presenting a fire hazard. In the free rewiring program announced today, GE-authorized technicians will rewire the slide switch, eliminating it from the electrical circuit and thereby eliminating the fire risk.

There have been approximately 90 incidents of fire, smoking and melted switches, 14 of which included fires that spread beyond the dishwasher. Approximately 10 incidents have occurred since the recall announcement. No injuries have been reported.

The GE and Hotpoint dishwashers involved are models beginning with GSD500D, GSD500G, GSD540, HDA467, HDA477, or HDA487 with a serial number that has a second letter of A, M, R, S, T, V or Z (for example, BM12345). The model and serial numbers are located on a rectangular label that is on either the right or left front edge of the inner tub. The GE or Hotpoint brand name is on the front of the dishwasher.

Consumers that have one of these recalled dishwashers should immediately discontinue use, unlatch the door, and contact GE at 1-800- 599-2929 anytime or at www.geappliancerecall.com.

movie iconConsumers can also view a video clip about this recall. This is in "streaming video" format.

Picture of Recalled Dishwasher


The U.S. Consumer Product Safety Commission protects the public from unreasonable risks of injury or death from 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at http://www.cpsc.gov/talk.html. For information on CPSC's fax-on-demand service, call the above numbers or visit the web site at http://www.cpsc.gov/cpscpub/pubs/103.html. To order a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax machine and enter the release number. Consumers can obtain this release and recall information at CPSC's web site at http://www.cpsc.gov.


Back to Recalls, Advisories, and System Failures